TERMS AND CONDITIONS

This document (published in electronic format at the address https://qwertykey.ro/) in its entirety, as well as other documents to which this refers, represents the Terms and Conditions (hereinafter, T&C) or the Terms that comprise the rules governing the relationships between QWERTY KEY SRL as the Seller and the natural or legal person who chooses to engage in such legal relationships as Buyer (whether acting as a Consumer according to art. 2 para. 2 of O.G. 21/1992 regarding consumer protection, or acting as an Economic Operator according to art. 2 para. 3 of

O.G. 21/1992 regarding consumer protection.)

OBJECT

This document establishes the terms of use of the QWERTY KEY SRL website, the conditions for purchasing products sold by QWERTY KEY SRL through the website, the rights and obligations of the parties arising from or in connection with the sales contract concluded between QWERTY KEY SRL and an individual buyer through the website.

SECTION I: DEFINITIONS

'To facilitate the reading and full understanding of these T&C, the following terms shall have the meanings set forth below, unless expressly provided otherwise in these T&C or in a separate contract concluded between QWERTY KEY SRL and the Buyer:'

CONTENT - all information contained on the Site that can be visited, viewed, or accessed by using the Technical Requirements,

product specifications, descriptive and indicative images of the products, promotional videos;
information related to the products, services, and/or rates practiced by a third party with which QWERTY KEY SRL has partnership contracts, within a certain period;
the information communicated by any means by an employee of QWERTY KEY SRL to the User or Buyer, according to the contact information specified or not by them;

CONT - the electronic system made available to the Buyer by (https://qwertykey.ro/) identified by an email address (Login) and a password created and chosen by the Buyer, which allows the latter to access the site, view and access the products and services offered by QWERTY KEY SRL, submit orders, and enables the Buyer to benefit from the use of other additional services/features (e.g., viewing the details of a placed order, the Buyer’s tax invoices, etc.).

PROMOTIONAL CAMPAIGN - specific sales conditions for products offered through the website, for certain determined products, from a predefined and limited stock, for a limited period of time determined by QWERTY KEY SRL, in compliance with applicable legislation (for example, but not limited to: reduction of delivery costs, promotional sale according to O.G. 99/2000 regarding the marketing of products and services on the market).

TECHNICAL REQUIREMENTS - minimum technical requirements that must be met for use https://qwertykey.ro/, respectively the use of a computer, laptop, or other multimedia device, capable of ensuring access to the internet and email;

CONSUMER - according to the legal definition, "any natural person or group of natural persons organized in associations, acting for purposes outside their commercial, industrial, production, artisanal, or liberal activities." We draw the User's attention to the fact that only natural persons, not legal entities, constitute consumers in the sense of the legislation in Romania.

DISTANCE CONTRACT - the consensual understanding reached between QWERTY KEY SRL and the Buyer, without their simultaneous physical presence, regarding the sale, respectively the purchase, of products or services provided by QWERTY KEY SRL, whose effects are initiated by the launch of an Order by the Buyer and its acceptance by QWERTY KEY SRL in accordance with legal provisions and these T&C, through one or more means of electronic communication at a distance. The distance contract produces effects only from the moment when the acceptance of the order reaches the Buyer through

any means of transmitting information, regardless of whether the latter has become aware of it.

ORDER - the request made by the Buyer through the website, by going through the necessary technical steps, where they express their commitment to purchase one or more products/services under the conditions provided by these T&C.

COMMERCIAL COMMUNICATION - any form of communication intended to promote, directly or indirectly, the products, services, image, name or designation, company or emblem of a trader or member of a regulated profession; the following do not constitute commercial communications in themselves: information allowing direct access to the activity of a natural or legal person, especially by domain name or an email address, communications related to the products, services, image, name or brands of a natural or legal person, made by an independent third party from the person in question, especially when they are made free of charge;

ORDER CONFIRMATION - an automatic email sent by QWERTY KEY SRL to the Buyer, following the placement of the order by the Buyer, which contains the order details regarding the characteristics of the product/products as well as the price paid by the Buyer along with the chosen payment method. The distance contract is considered concluded between the parties at the moment of order confirmation.

SHOPPING CART - a service that QWERTY KEY SRL offers to the User/Buyer to add products they wish to purchase at the time of adding or at a later time; in case the products are not purchased by placing an order at the time of their addition to the cart, the User/Buyer can benefit from the product tracking service by receiving commercial communications from QWERTY KEY SRL.

BUYER/ CLIENT - any natural person who has legal capacity, according to the law, to enter into legal acts (for example, but not limited to: the age of 18) or any legal person or legal entity that creates an Account on the Site and/or places an Order, thus entering into contractual relationships with QWERTY KEY SRL, in accordance with applicable legislation and the present T&C.

COMMERCIAL WARRANTY - the commitment made by QWERTY KEY SRL to the Buyer, other than the legal warranty of conformity or other legal warranties, without the request for additional costs, which involves, at the exclusive choice of QWERTY KEY SRL: repair or replacement of the purchased product, refund of the price paid by the Buyer, depending on the concrete possibilities of QWERTY KEY SRL, the particularities of the situation, and the conditions of the Return Policy, in case the product/service does not meet the technical conditions stated in the presentation of the product/service on https://qwertykey.ro/.

LEGAL WARRANTY OF CONFORMITY - consumer protection derived from the applicable legislation regarding non-conformity, representing the obligation of QWERTY KEY SRL towards the consumer to bring the product into conformity without requesting any additional costs, an obligation that involves, in order, repairing or replacing the product or refunding the price paid by the consumer, depending on the concrete possibilities of QWERTY KEY SRL and the particularities of the situation, in case it does not meet the conditions stated in the product description or the conditions agreed upon by QWERTY KEY SRL and the Buyer through a written agreement.

PARTNERS/THIRD-PARTY PARTNERS - the individuals with whom QWERTY KEY SRL has a commercial collaboration relationship

PRODUCE - good mobile material whose final destination is individual or collective consumption or use.

SITE - represents the website located at https://qwertykey.ro/, through which the user has access to information regarding the services and products offered by QWERTY KEY SRL.

SERVICES - any other service to be provided by QWERTY KEY SRL, to the Buyer, and represented by the products purchased by the Buyer, which correspond to the description on the Site, whose characteristics and qualities have been known and agreed upon by the Buyer and recorded in the order, respectively invoice.

SPECIFICATIONS - details regarding the technical characteristics and qualities of the product/service as specified on the site in the description available for each product.

THE CARRIER – the courier or postal service with which QWERTY KEY SRL collaborates for the delivery of products.

TRANSACTION - the payment operation carried out by the Buyer and the corresponding collection operation by QWERTY KEY SRL or the operation of refunding an amount resulting from the sale of a product or the provision of a service by the company to the Buyer, including payment through the card processor approved by QWERTY KEY SRL.

USER - a natural or legal person who holds or obtains access to Content through the use of a means of communication (e.g. electronic, telephone), but has not placed an Order on the site.

QWERTY KEY SRL - a company that operates, in accordance with applicable legislation, as Seller, located in Baia Mare, Str. Oituz, no. 3AC, J24/964/2021, CUI 44393084.

SECTION II: GENERAL ASPECTS

The present T&C are an integral part of the sales contract concluded between QWERTY KEY SRL and the Buyer and include the rights and obligations applicable to the relationships between the parties. By checking the box "I have read and accept the Terms & Conditions" when placing an order through the website (https://qwertykey.ro/), the Buyer declares that they have read and fully agree with the T&C and are subject to the applicable legislation in this matter.
"Except in situations where a sales contract is concluded between QWERTY KEY SRL and the Buyer that contains provisions contrary to the T&C, as well as in cases where the contract contains provisions that invalidate or expressly modify the T&C, or except in other situations where there is another contrary agreement between QWERTY KEY SRL and the Buyer, these T&C shall apply to any contractual relationships between QWERTY KEY SRL and the Buyer."
By accessing the QWERTY KEY SRL website (https://qwertykey.ro/), the Buyer confirms that they have the legal capacity under the law to enter into specific legal acts, either as a natural or legal person, and that they are of the age required by law to enter into such legal acts. In the event that a minor according to the law accesses the site, their legal representatives/guardians are responsible for the minor's behavior and for any actions taken by them on the site.
"Access to the site for placing orders, purchasing products and services offered by QWERTY KEY SRL, is permitted to any potential good-faith customer who wishes to buy the products and services made available, in compliance with these T&C."
The contracting parties are obliged to act in good faith and in accordance with good morals and public order, any contrary behavior may be sanctioned according to the law. Clients are prohibited from using the site or engaging in legal relations with QWERTY KEY SRL in an abusive manner/purpose, that is, in a manner/purpose that contravenes fair commercial practices, the applicable legislation, or in any other way that could harm QWERTY KEY SRL or its Partners.
"In accordance with the legal provisions, namely Article 15 of the Civil Code, 'No right may be exercised for the purpose of harming or causing damage to another or in an excessive and unreasonable manner, contrary to good faith.' The act of the Buyer that constitutes an abuse of right may be sanctioned and constitutes grounds for contractual and tort liability."

SECTION III: OFFER OF PRODUCTS AND SERVICES

The offer of products and services refers to a selection of goods offered and available for viewing through the website. This does not constitute an offer in the sense of art. 1188 para. (1) of the Civil Code that obliges the parties to conclude the contract, but represents an informational offer regarding the products made available by QWERTY KEY SRL.
QWERTY KEY SRL takes all necessary measures to ensure that the information published on the Site, including the specifications of the Products and Services, as well as the displayed prices, is correct.

and complete, otherwise, if this data is incorrect, QWERTY KEY SRL will take the necessary measures to correct these mistakes. If these errors have influenced or affected the Order placed by the Buyer, the Buyer will be informed within a reasonable time to allow the Buyer to reconfirm or withdraw, as the case may be, the Order. If, considering the contact details provided by the Buyer during the purchasing process of QWERTY KEY SRL's products and services, the Buyer cannot be contacted within a reasonable time, the order will be considered canceled, and the Buyer will receive a notification in this regard via email.
Considering the specifics of the Contract concluded between the parties, namely through an electronic platform, which is a different experience from purchasing physical products in a store, we would like to bring to your attention the following important aspects that must be taken into account when purchasing products from the Site:
- "The colors, shades, and aesthetic characteristics of the goods offered through the website may differ in reality due to several factors such as, but not limited to, the settings of the electronic device from which you access the website and view the goods."
- the actual size and exact shape of the products may vary, due to the fact that you are viewing the goods through the website, this depending on, but not limited to, the screen resolution of the device you are accessing the site from; it is the Buyer’s responsibility to verify the size of each product through the specifications provided on the site for each product and that this size meets the purposes for which the Buyer is purchasing the product.
- "The photographs and images displayed on the site are for illustrative/orientative purposes; it is the Buyer’s responsibility to carefully read the corresponding product description to be aware of each product individually."
To place an Order, the Buyer must follow the technical steps displayed on the site: selecting the product, adding it to the shopping cart, reviewing the shopping cart, and choosing the delivery method for the product, entering the Buyer’s address to allow for the delivery of the product, selecting the payment method, entering payment information, any promotional codes/vouchers, reviewing again the selected products and the entered information, confirming the final order, sending the final order.

The Buyer by pressing the "Complete Order" button. The technical steps are detailed in Section IV.
The products will be delivered only to the extent that they are available. The contract will be concluded as a result of the Order Confirmation by QWERTY KEY SRL, but only on the condition that the good or quantity of goods requested by the Buyer, considering the characteristics requested by the Buyer, is in stock. Furthermore, QWERTY KEY SRL reserves the right to withdraw any product from sale at any time. If the good requested by the Buyer is not in stock or the good has been withdrawn by QWERTY KEY SRL, the only responsibility that QWERTY KEY SRL has towards the Buyer is the refund of the amounts paid for the goods that can no longer be supplied or have been withdrawn from sale.
Orders can be placed at any time, but their processing will take place during working days, within working hours (Monday-Friday 09:00-17:00). If an order is placed on a non-working day, such as Saturday or Sunday, or on a day declared by law as a public holiday, it will be processed on the first working day that follows.
QWERTY KEY SRL makes the necessary efforts to deliver the products ordered by the Buyer within the ESTIMATED timeframe displayed on the site, but depending on the complexity of the order, the delivery time may be up to 30 days. The information regarding delivery is for estimation purposes and may vary from case to case depending on the availability of carriers. QWERTY KEY SRL is not responsible for delays caused by the fault of courier or postal services that carry out the delivery. The Terms and Conditions regarding transportation are detailed below, Section VII.
'QWERTY KEY SRL reserves all rights to modify the Content of the Site, including product prices, at any time it deems appropriate. In case of modification, the applicable price between the parties will be the one at the time of placing the order.'
The price will be displayed in the national currency LEU, as well as the price reductions. The reference currency for the calculation, payment, and invoicing of products remains the national currency LEU.
The prices displayed for products and services are stated including VAT. Delivery charges for the product are not included in the product price and will be paid separately by the Buyer.
If the price is paid by the Buyer using a card in EURO or another international currency with circulating power, any commission charged to the Buyer by the issuing bank of the card used for the conversion into lei of the amount paid will be fully borne by the Buyer. Furthermore, QWERTY KEY SRL is not responsible for the lack of information provided to the Buyer regarding this aspect, as it is the Buyer’s responsibility to be aware of the fees that the issuing bank of their card may charge. In the case of online payments, QWERTY KEY SRL cannot be held responsible for any additional costs, other than those stipulated in the present T&C.
As a result of making the payment using the bank card, the card details of the Buyer used for purchasing the products will not be retained by QWERTY KEY SRL.
QWERTY KEY SRL cannot be held responsible for any system errors of the site that were not caused or triggered directly by its actions, errors that affected the display of the correct and complete price of a product, affected the description of a product, etc. If an order was placed for a product with incorrect characteristics (dimensions, qualities, color, etc.), QWERTY KEY SRL will make all reasonable efforts to deliver a product with characteristics as similar as possible to those present at the time of the order, to the Buyer.

SECTION IV: THE ORDER

The order is placed by the Buyer by following the specific steps presented in this section as follows.
The user will register on the site based on a "username" and a unique password, creating an account on the Site for this purpose. After the account has been created, or if an account already exists, the User logged into their account will be able to select the desired products and add them to the cart. The product will be available for purchase as long as it is in stock, regardless of whether it is a product that is part of a promotional Campaign.

any kind, or not. The mere addition of the product to the cart does not reserve the product in favor of the User/Buyer, and the Buyer cannot make any claims regarding such a product.
After placing the product/products in the shopping cart, the User/Buyer has the option to view the list of products, modify the number of products intended for purchase, check if the product descriptions match the intention and purposes for which this product is intended to be purchased, etc.
The User/Buyer will need to choose the delivery method and enter all necessary, accurate, and complete information regarding the delivery address.
Furthermore, the User/Buyer confirms their intention to purchase the selected products by accessing the "Complete Order"/"Pay Now" button.
The User/Buyer can correct the incorrectly entered data until the final moment of submitting the final order to QWERTY KEY SRL, by clicking on the data field that needs to be corrected and entering the correct data, or by using the "back" button in the browser they are using, to return to the corresponding page where the incorrect data was entered or that they intend to modify.
Upon completing the order, the User/Buyer guarantees that all entered data (including, but not limited to, delivery data) is real, correct, and complete; otherwise, the User/Buyer is responsible for any consequences arising from this incorrect data, regardless of whether the Buyer’s error was due to negligence or intent.
Upon finalization of the order, the Buyer will receive an email, serving as a confirmation from QWERTY KEY SRL, regarding the availability of the product, the price, and the characteristics of the ordered products and services. QWERTY KEY SRL informs the User/Buyer that this email is sent automatically and does not constitute a guarantee of the product's availability in stock at the time of the order.
'QWERTY KEY SRL reserves the right to refuse the order, following prior notification addressed to the User/Buyer, without any subsequent mutual obligations between the parties or without the Buyer being able to claim damages, in the following situations:'
- in the case of online payment, when the Transaction made by the User/Buyer has not been accepted by the issuing bank of the card used for the order payment.
- in the case of online payment, when the Transaction has not been validated by the card processor agreed upon by QWERTY KEY SRL.
- 'the data provided by the User/Buyer is incomplete or incorrect and thus makes it impossible to complete or process the order.'
- The activity of the User/Buyer on the site may cause damages of any kind or may harm in any way QWERTY KEY SRL or its Partners.
QWERTY KEY SRL also reserves the right to cancel orders for products/services displayed incorrectly on the site as a result of a technical error, or for products/services that, due to technical errors, have displayed evidently incorrect/derisory prices. In this regard, QWERTY KEY SRL will notify the Buyer about this aspect and will refund the amount paid by the Buyer in the case of these canceled orders, if applicable. QWERTY KEY SRL reserves the right to invoke art. 1665 of the Civil Code, according to which the sale is voidable when the price is so disproportionate to the value of the good that it is evident that the parties did not intend to consent to a sale.
In the case provided for in point 3.5 of these T&C, namely the situation in which, due to a technical error or for any other reason, the User has placed an order for a product that is out of stock, QWERTY KEY SRL will notify the User in writing or by phone about this situation, and the latter will have the possibility, under the conditions of point 6.1 of these T&C:
- "to request a waiver, within 3 days from the notification made by QWERTY KEY SRL, in which case the price paid will be refunded to the User, if applicable."
- "to fail to maintain the order, in which case, at the User's choice, QWERTY KEY SRL:"
  - will deliver, when available, the ordered product. In case the product does not return to stock, the order will be canceled, under the conditions stated in the previous subpoint.
  - will deliver another product, indicated by the User, with a Price equal to or greater than that of the product that is out of stock. In this case, the obligation of the User/Buyer to pay the price difference of the product arises, if applicable.
'QWERTY KEY SRL reserves the right not to accept orders placed by the User/Buyer when it reasonably suspects the existence of abuse of law, bad faith, fraud, illicit purpose, or the commission of a crime.'
Once this order is placed, it can no longer be modified. If the Buyer wishes to modify the order, they can contact QWERTY KEY SRL through the communication channels available on the website such as help@qwertykey.ro or at 0371 236 224. In this situation, the Buyer consents and understands that modifying the order may involve, depending on the specifics of the situation, additional costs that will be borne by the Buyer. After the product/products have been handed over to the courier or postal service, it is no longer possible to modify the order.
RIGHT OF WITHDRAWAL: In accordance with art. 9 of O.U.G. 34/2014, the Buyer, also having the status of Consumer, has the right to withdraw from the order placed, this right being recognized in the legislation regarding consumer protection as the "right of withdrawal". The Buyer must inform QWERTY KEY SRL of the intention to withdraw through an unequivocal statement in this regard or by completing the form included in part B of the annex contained in O.U.G. 34/2014. Completing the form does not represent a formal condition for exercising the right of withdrawal, but merely a model, as the essence of exercising this right is the existence of an unequivocal manifestation from the Buyer regarding their intention to withdraw, which must be communicated to QWERTY KEY SRL. For details regarding the exercise of the right of withdrawal, please see the Return Policy (Section X of these T&C).
If the Buyer has exercised their right of withdrawal within the legal term according to art. 9 para. (2) lit. a) and b) of O.U.G. 34/2014, for an order already paid online using a bank card and if the issuing bank has transferred the amounts to our company's account, this amount will be refunded to the Buyer within a maximum of 15 calendar days from the moment of being informed about the Buyer's intention to withdraw and after the product has been returned by

Buyer. The refund of the price will be made exclusively after the moment when QWERTY KEY SRL takes back the product/products for which the right of withdrawal has been exercised.
"For the reimbursement of the amounts paid, the same payment methods used by the Buyer for the initial Transaction will be used, unless the Buyer has expressed a desire, in writing, regarding the use of a different payment method."
If the Buyer requests the cancellation of an order paid by credit card, the provisions regarding the right of withdrawal included in the Return Policy (Section X of these T&C) will apply. The provisions remain applicable even in the situation where QWERTY KEY SRL can no longer deliver the product ordered and paid for by the Buyer, with QWERTY KEY SRL being required to refund the value of the ordered products within 15 calendar days from the moment QWERTY KEY SRL became aware of the fact that prevents the delivery of the products.
QWERTY KEY SRL has the possibility to combine multiple orders placed separately by the Buyer, as if they were a single one, which can be delivered in a single performance if the processing stage of the orders allows it. If the Buyer does not wish to combine the orders, they must inform QWERTY KEY SRL in advance about this through the contact methods provided by QWERTY KEY SRL on the website, namely at the email address help@qwertykey.ro or at the phone number 0371 236 224, before QWERTY KEY SRL hands over the products to the courier/post service. Orders placed with different delivery addresses, different contact details, which have different payment methods and have been paid online or which have been placed from different customer accounts cannot be combined.
'In the case of products for which QWERTY KEY SRL provides the option'

"PREORDER", the provisions of this section shall apply accordingly, with the mention that the conclusion of the distance contract regarding these products will take place only after the Buyer is informed that the preordered products have become available in stock.

SECTION V: PAYMENT AND PAYMENT METHODS

As already stated in the T&C, the prices for each product are displayed in LEI and include VAT. The product price does not include the additional delivery cost which will be paid.

separated by the Buyer. The delivery cost will be indicated in such a way that it reaches the Buyer's knowledge for each individual order.
"QWERTY KEY SRL informs that due to a system error affecting the functionality of the website, it is possible that some prices may be displayed incorrectly for a product. In the event that such an error occurs, the provisions of section 4.10 of these T&C shall apply. QWERTY KEY SRL will promptly inform the Buyer about this matter."
The price can be paid by one of the following methods depending on the Buyer’s option:
- online payment with a bank card (the personal card of the individual or the company's card in the case of a legal entity, with full security consequences; QWERTY KEY SRL does not charge an additional fee for choosing this payment method; the validation of the Transaction in this case is done by the card processor approved by QWERTY KEY SRL)
- payment order (based on the proforma invoice issued by QWERTY KEY SRL)
- number the delivery (payment is made in LEI, according to the Contract price, directly to the person making the delivery)
The cash on delivery payment method is not available for orders whose value including VAT exceeds 5,000 lei for legal entities and 10,000 lei for individuals.
The invoice will be issued in electronic format and will be accessible to the Buyer by accessing their Personal Account; the invoice will also be sent to the email address provided by the Buyer. If desired, the Buyer can request the issuance of the invoice in physical format, which will be placed in the delivery package of the order.

SECTION VI: CONCLUSION OF THE CONTRACT

The distance selling contract is considered concluded at the moment when QWERTY KEY SRL confirms via email the placement of the order by the User/Buyer.

subject to the availability of the product as selected by the Buyer. In the event that the product is no longer in stock at the time of placing the order, the Buyer has the right of withdrawal, which must be exercised within 3 days through a declaration that clearly indicates the intention to withdraw, sent by e-mail to the address help@qwertykey.ro. When it becomes apparent that the ordered product is not in stock, QWERTY KEY SRL undertakes the obligation to inform the Buyer by phone or by e-mail as soon as it becomes aware of this situation, and the aforementioned withdrawal period starts from the moment the Buyer is notified. In the case of an error (technical or of any other nature) regarding the available stock, the Buyer is not entitled to any additional compensation for the refund of the price paid, if applicable. For further clarifications, see point 4.11 of these T&C.
The Distance Contract refers to the product, its main characteristics, its qualities, the price, the delivery cost, and other relevant elements, its content being completed with the present T&C.
QWERTY KEY SRL will include in the shipped package the necessary documents that certify the purchase of products/services by the Buyer. Additionally, the package may include advertising materials to promote its own products or campaigns (or possibly those of third-party Partners of QWERTY KEY SRL), as well as gifts intended for customer loyalty.
The gifts consisting of QWERTY KEY SRL products are offered to the Buyer without any consideration from them, and QWERTY KEY SRL reserves the right to unilaterally decide whether to offer gift products to the Buyer. The Buyer has no right to make any claim regarding the fact that they did not receive a gift product, except in the case where QWERTY KEY SRL has assumed through a public statement the obligation to offer a specific product as a gift, within the framework of a promotional campaign.
If the delivery of the Products is not available for reasons beyond control, the User/Buyer has the right to withdraw from the Contract and the right to request the refund of the amounts paid and the right to receive these amounts. The User/Buyer cannot claim any damages for this reason.

SECTION VII: TRANSPORT METHODS. TRANSPORT COSTS. DELIVERY TERMS AND CONDITIONS. RECEIPT OF PRODUCTS.

SECTION VII.I: TRANSPORT METHODS

The delivery of products and services is available both within Romania and outside of it.
QWERTY KEY SRL has the right to add countries to the list of destinations to which it can deliver products or, as the case may be, to withdraw certain destinations, but honoring orders placed on the site before the decision to remove these destinations. Any changes regarding the delivery of products will be communicated to Buyers in writing and/or by displaying these changes on the site as well as by updating the present T&C.
Orders placed online will be delivered only through courier companies provided by QWERTY KEY SRL.
QWERTY KEY SRL offers the following product delivery methods:
- shipping by courier/expedition house/transport in own management.
- shipping by courier/expedition house/own management with cash on delivery.
The delivery of the products will be made through one or more express courier companies/shipping companies, which will process the personal data of the Client, as provided by the Buyer to QWERTY KEY SRL. The processing of personal data is done solely for the purpose of carrying out the delivery of the products and only in compliance with the present T&C. This provision is applicable to potential third parties of the courier company, tasked with fulfilling the transport service, who will have access to the personal data of the Buyer. In this regard, they are bound to comply with the present T&C and the legislation regarding the protection of personal data, having in this respect a Data Processing Agreement with the courier company. For the purpose of carrying out the delivery, the company of

'the courier can contact the Buyers by any means of communication provided by them, within the limits and conditions of the present T&C.'

SECTION VII.II: TRANSPORT COSTS
The transportation costs for the delivery of the products are the responsibility of the Buyer, unless the contracting parties expressly decide otherwise.
The delivery costs of the products (for transport, delivery, postal services, etc.) are indicated on the QWERTY KEY SRL website at the time the order is placed by the Buyer.
"Delivery costs will be borne by QWERTY KEY SRL if there are product non-conformities, if there is a hidden defect or a manufacturing defect, or a qualitative deficiency of the delivered product, which was not and could not be known by the Buyer through common means of verification."
"The delivery costs are communicated to the Buyer by displaying them at the time of placing the Order and represent the costs negotiated with the third-party partners with whom the company collaborates and who provide goods delivery services. Transportation costs may vary over time depending on the business relationship that QWERTY KEY SRL has with these third-party partners."

SECTION VII.III: TERMS AND CONDITIONS OF DELIVERY
In any case, the delivery of the products within a maximum period of 30 calendar days. If the delivery of the product is made beyond the aforementioned deadlines, QWERTY KEY SRL may notify the Buyer in this regard, about the extension of the delivery period, a period that may exceed the initial delivery deadline. QWERTY KEY SRL is not responsible for delays caused by the fault of the courier or postal services that carry out the delivery.
If during the extension agreed with the Buyer, the product becomes unavailable for delivery, the Buyer will be informed accordingly and will have the right to terminate the contract within 3 working days from the date of receipt of the notification informing them about this matter. In the case of termination of the contract at the Buyer's expressed option.

"in writing within the aforementioned term, the order will be canceled, and QWERTY KEY SRL will refund the amounts, if the product has already been paid for, paid by the Buyer."
"We reiterate that if the reason for the impossibility of delivery is the unavailability of the product, the Buyer will be informed accordingly. The confirmation email that concludes the Distance Contract is subject to the prior condition of the product/products being in stock, as chosen by the Buyer."
If the Buyer (including the person designated by them) cannot be found at the delivery address provided by the Buyer, an attempt will be made to contact them again using the contact methods provided by the Buyer. If in this case the Buyer has still not been found, a second, final delivery will be attempted, at the Buyer's expense, even in the event that the Buyer is entitled to free delivery considering the value of the ordered products. In the event that these two consecutive deliveries have failed, QWERTY KEY SRL reserves the right to unilaterally terminate the contract.
The buyer has the following obligations regarding the delivery of the products:
- ensuring that the delivery of products and, where applicable, the provision of services can be made to the address indicated by the Buyer and that the Buyer is available at the indicated address both at the time of delivery of the products and at the time of the provision of the services provided, if services have been purchased.
- The dimensions of the ordered products must be verified by the Buyer so that there is enough space at the indicated delivery address to receive the products. The Buyer must ensure that the delivery address has appropriate access routes to the delivery address, taking into account the size of the ordered products and the multitude of ordered products.
- The delivery address indicated by the Buyer must allow for the receipt of the products without damaging their substance; thus, any damages caused by the handling of the products ordered by the Buyer at the time of receipt, as a consequence of inadequate space for the receipt of the product, will be borne by the Buyer.

"bis. In the event that, for a valid reason, delivery on a specific date or within a certain timeframe is essential for the Buyer, they are obliged to inform in advance."

QWERTY KEY SRL by email at the address help@qwertykey.ro. To the extent that delivery on the date or within the timeframe indicated by the Buyer is possible, QWERTY KEY SRL will do everything reasonably possible to ensure delivery on the date or within the timeframe indicated. In the event that, for any reason, delivery on the date or within the timeframe indicated by the Buyer is impossible, QWERTY KEY SRL reserves the right to unilaterally terminate the contract. The Buyer cannot claim any damages for delivery in violation of the indicated date or timeframe, being entitled solely to the refund of the price paid, if applicable.

SECTION VII.IV: RECEIPT OF PRODUCTS
"The Buyer agrees to accept the ordered products on the agreed date and at the agreed address. If the goods cannot be accepted on the agreed date for reasons attributable to the Buyer (such as, but not limited to, the scenario provided in subparagraph 7.13.), a second delivery will be attempted, AT THE BUYER'S EXPENSE." (even in the event that the Buyer benefits from free delivery considering the value of the ordered products).
"The Buyer is obliged to sign the delivery document (AWB) presented by the Courier at the time of delivery, to which the delivery note containing all the information regarding the delivered products is attached."

7.17 The Buyer is responsible at the time of delivery to thoroughly check, in all respects, the conformity of the delivered products. If the products are damaged or have shortages, these issues will be noted in handwriting on the delivery note, and communication of this aspect will take place within a maximum of 48 hours at the email address help@qwertykey.ro. Damaged items, missing items, or items delivered incorrectly, without any fault on the part of the Buyer, will be replaced and delivered free of charge.

If the delivered products have minor defects or manufacturing flaws, and these have been delivered to the Buyer, but the Buyer does not wish to return the products, QWERTY KEY SRL can offer a discount proportional to these defects on the next order. The communication of the defects is the responsibility of the Buyer, and it is advisable that this be as detailed as possible, including sending photographs of the condition in which the product was delivered.
The value of the discount will be determined in each particular case, depending on the respective defect or manufacturing flaw and proportional to the extent to which this defect or flaw affects the functionality of the product or products. In the case of cash on delivery payments for products that are to be shipped when a defect or manufacturing flaw of the product is discovered, QWERTY KEY SRL may offer a discount for the respective order placed. If the payment has already been made via online payment with a bank card, the discount will be applied to the next order on the Site.
"In the event that the Buyer is not available to receive the product, they may designate another person to receive it on their behalf. The designated person must have the legal capacity necessary to take over the product/products (must be at least 18 years old) in order to receive the product/products on behalf of the Buyer."
"After signing the delivery documents, the Buyer takes physical possession of the ordered products, from this moment on transferring all risks to the Buyer."
The refusal to sign the delivery document is equivalent to the refusal to accept the delivered products.

SECTION XIII: PRODUCT WARRANTY

The commercial warranty represents the commitment made by QWERTY KEY SRL to the Buyer regarding the compliance and optimal functioning of the products. In case of non-compliance or functional defects, QWERTY KEY SRL undertakes, in order, to:
- product repair
- replacement of the product, if repair is not possible or involves disproportionate costs relative to the value of the product
- proportional reduction or, as the case may be, refund of the price paid, in the event that neither repair nor replacement is possible or involves disproportionate costs in relation to the value of the product
"Each product sold by QWERTY KEY SRL benefits from the legal warranty of conformity, from the commercial warranty within the mentioned term, as applicable, in the warranty certificate and in strict compliance with O.U.G. 140/2021."
Thus, QWERTY KEY SRL is obliged to provide the Buyer with products that comply with the stipulations of the concluded contract, being responsible for any lack of conformity of the products existing at the time of delivery. Products are compliant when they correspond to the description used by QWERTY KEY SRL brought to the attention of the Buyer, when they correspond to the purpose intended by the Buyer at the time of purchasing the product, if this has been made known and accepted by QWERTY KEY SRL, if they meet the same destinations as similar products in the same category and present normal quality parameters and normal performance that any person could reasonably expect from the product.
If the repair or replacement of the good is impossible or imposes disproportionate costs for QWERTY KEY SRL, the Buyer may request a corresponding reduction in the price or termination of the contract, as applicable, if:
- The buyer does not benefit from repair or replacement.
- "The repair or replacement measures for the product have not been carried out by QWERTY KEY SRL within a reasonable time."
- Nonconformity persists despite the remediation efforts of QWERTY KEY SRL.
- "The measures for repairing or replacing the non-compliant product cause major inconveniences for the Buyer."
- The nonconformity is so serious that it justifies a proportional reduction of the price or the termination of the contract.
- 'QWERTY KEY SRL declared that it will not be able to bring the good into compliance within a reasonable time or without causing a major inconvenience to the Buyer, or this fact is clearly evident from the circumstances of the case.'
Buyers benefit from the legal warranty terms as stated in the content of O.U.G. 140/2021. At the same time, O.U.G. 140/2021 remains applicable regarding, but not limited to, the running of warranty terms, the expiration of terms of

"guarantee, the content and extent of the guarantees that the Consumer benefits from by the effect of the law, the type of guarantee, the remedial measures, and the applicable presumptions in the matter."
QWERTY KEY SRL does not provide a warranty for non-conformities due to defects or errors resulting from improper use of the products, contrary to the purpose and nature of the good purchased from QWERTY KEY SRL or contrary to the product's usage instructions. The Buyer is responsible for using the ordered product in accordance with its intended purpose. The Buyer must fully comply with the installation and usage instructions of the product, and in case of non-conformity, must directly request QWERTY KEY SRL to repair or replace the product. If the Buyer themselves or other unauthorized third parties intervene on the substance of the good or attempt to repair it, the Buyer loses the rights arising from the warranty.
Considering the specifics of the products sold by the company, the following aspects must be taken into account by each Buyer:
- "Each product sold by QWERTY KEY SRL is accompanied by documents or packaging on which instructions for use and optimal maintenance of the products are printed."
- "In the event that a product is not accompanied by documents or packaging on which instructions for optimal use and maintenance of the products are printed, the Buyer is obliged to use them taking into account the normal manner of use of the product and the reasonable measures that a good owner would take to prevent any damage or defects of the product."
The buyer loses the rights arising from the warranty in the event that they provide improper maintenance of the product, undertaking actions such as, but not limited to: cutting the product, sanding, scratching, disassembling the product using sharp objects, cleaning the product with abrasive surface products, exposing the product to chemical compounds, using cleaning solutions containing petroleum, acetone, detergents or alcohol as well as similar substances, to acidic substances, using or storing the products in conditions with rapid temperature changes, exposing the products to extreme temperatures or humid environments, using the products for purposes other than those for which they were designed by the manufacturer.

are prohibited. The undertaking of these actions does not attract the liability of QWERTY KEY SRL under the legal or commercial warranty.
The warranty provided by the company is issued in accordance with the applicable legislation and is based on the obtaining by QWERTY KEY SRL of the supporting documents for the quality/duration of use of the products, certificates and/or authenticity/compliance, directly from the manufacturers of the products or from their authorized distributors. No Buyer can request an extended warranty in other T&C or a warranty valid for a period longer than that mentioned in the warranty documents issued by the manufacturer or distributor accompanying the product and provided to the Buyer.
The commercial warranty terms are: 2 years for individuals and 1 year for legal entities. The defects of conformity or operation must occur within this time frame, which starts from the moment the product is received by the Buyer. The communication of the occurrence of defects must be made by e-mail to the address help@qwertykey.ro, within the warranty period, if possible. If the Buyer has reasonably not had the opportunity to communicate the occurrence of defects within the warranty period, the communication must be made within 15 calendar days from the expiration of the warranty period.
The Buyer’s breach of its obligations under this subsection or any legal obligations related to the warranty results in the loss of its right to obtain corrective measures under the legal or commercial warranty, in accordance with the applicable legal provisions.

SECTION IX: PROMOTIONAL CAMPAIGN

Terms and conditions for the monthly giveaway of 1000 lei

Organizer
The giveaway is organized by Qwerty Key SRL, headquartered in Baia Mare, Romania, registered with the Trade Register under number J24/964/2021, having the tax code RO44393084. All details about the organizer can be found in the Contact section on the qwertykey.ro website.
Eligibility
- Participation is open to any person who places a valid order on the site. qwertykey.ro and leave a review for the purchased product.
- Reviews must be authentic, based on real experience with the product, and comply with the site's terms of use.
How the raffle works
- Every review left on the site for a purchased product represents an automatic entry into the monthly giveaway.
- Each order placed and evaluated with a review qualifies the customer for a single entry in the monthly raffle.
The execution of the giveaway
- Withdrawals take place monthly, on the date of 10, for the previous month.
- The winner will be chosen randomly using a certified randomization platform (e.g., Random.org).
- The organizer will contact the winner via the email used to place the order within 5 working days from the draw.
Award
- The prize consists of a 1000 lei value voucher, which can be used exclusively on the qwertykey.ro website for purchasing available products.
- The voucher is valid for 12 months from the date of issue.
limitation
- The organizer reserves the right to verify the authenticity of the reviews and to disqualify any participant who violates the terms of the giveaway.
- The giveaway may be modified, suspended, or canceled by the organizer without prior notice in the event of exceptional circumstances.
Personal data protection
Participants agree to the processing of personal data in accordance with the privacy policy available on the site. The data is used solely for the administration of the giveaway and the notification of winners.
Legal aspects
- The giveaway is conducted in accordance with the applicable legislation in Romania, including O.G. no. 99/2000 regarding the marketing of products and market services and Law no. 363/2007 on combating unfair practices.

Old promotional campaigns:

QWERTY KEY SRL offers various types of discounts, coupons, or vouchers, the use of which is subject to the rules displayed on the site.
"Promotions cannot be combined; the highest discount will apply. This is valid for any type of discount, unless otherwise expressly stated in the promotion."
QWERTY KEY SRL also offers promotional vouchers that the Buyer cannot purchase, but which are issued as part of an advertising campaign and have a specific validity period. Vouchers may only apply to a certain category of products or only one type of product and can be used only once in a single order placement process. Vouchers cannot be used for orders that have already been placed.
The vouchers cannot be distributed to third parties, cannot be resold, and cannot be converted into cash. The promotional voucher is not refundable in case of product return if the promotional voucher was issued as part of a promotion.
In the event that an order is canceled, rejected, or fully returned, the order to which the Voucher was applied will lose its validity and can no longer be used.
The provisions regarding vouchers apply equally to promotional codes offered by QWERTY KEY SRL.
Certain promotional campaigns cannot be combined with other promotional campaigns, vouchers, or discounts. This aspect will be specified in the regulations of each campaign, which will be communicated to Buyers by displaying it on the website.
The company unilaterally establishes or possibly in collaboration with third-party contractual partners of QWERTY KEY SRL the regulations for promotional campaigns, contests, or the rules for granting vouchers that will be displayed on the site. Promotions will be applied to orders that strictly comply with the displayed Regulations, within the validity period and within the limits of available stock.
"The promotional campaign does not include the delivery fees for the products subject to these promotions, unless the Promotional Campaign expressly states otherwise."
In the case of organizing raffles (or giveaways) through the Website or social media platforms, the provisions of these terms and conditions apply accordingly.

SECTION X: RETURN POLICY

SECTION X.I.: IN CASE OF DISTANCE CONTRACTS (ONLINE)

"In accordance with the provisions of art. 9 para. (1) O.U.G. 34/2014, in the case of distance contracts, "The Buyer has the right to withdraw from the contract within 15 calendar days from the receipt of the goods, without invoking a reason and without incurring additional costs."
The buyer is responsible for bearing the shipping costs for returning the package, unless it has been agreed that this cost will be borne by QWERTY KEY SRL.
The Buyer exercises their right of withdrawal in accordance with the provisions of O.U.G. 34/2014, in this regard they must communicate to QWERTY KEY SRL their unequivocal expression of will to withdraw from the concluded contract. QWERTY KEY SRL requests that the products be returned by the Buyer using the partner who performed the delivery service of the product to the Buyer, considering that the prices regarding the delivery services of the products are negotiated in favor of the Buyers.
"The buyer will bear any potential devaluation of the products when this devaluation was the result of handling the goods that was not necessary or useful considering the nature of the product, its common destination, or its functionality. In the event that the returned products show signs of wear, scratches, dents, mechanical or, as the case may be, electrical shocks, missing parts, regardless of the reason that causes these circumstances, QWERTY KEY SRL reserves the right to refuse the return."
The buyer must return the product within 15 calendar days from the moment they exercised their right of withdrawal, without unjustified delays. It is advisable that the return be made in the original packaging of the product; if the product is not returned in its original packaging, the return may be accepted if the returned product shows no signs of damage, wear, has the attached labels, and is complete, including the accessories with which the product comes, the warranty certificate, the user and assembly instructions, and the gifts provided by QWERTY KEY SRL.

"for the ordered products (in accordance with points 6.3 and 6.4 of these T&C) etc. QWERTY KEY SRL reserves the right to refuse returns made in violation of this provision."
In the case of exercising the right of withdrawal, QWERTY KEY SRL is obliged to refund the Buyer, without unjustified delays, within a maximum of 15 working calendar days from the moment it was informed about the exercise of the right of withdrawal by the Buyer, the amounts paid by the Buyer using the same payment method used by the Buyer for the Transaction.
If the payment was made online, by credit card, QWERTY KEY SRL will refund the amounts paid by the Buyer for the returned product or products, from which the amount corresponding to the shipping fees that the Buyer is obliged to bear will be deducted.
The buyer is obliged to handle and inspect the goods with care, in the same way as they would be allowed to do in a physical store, in order to determine the nature, characteristics, and functioning of the goods. In the event that the goods are not returned in the same condition, the buyer will be responsible for any decrease in the value of the goods resulting from their handling, different from what is necessary to determine the nature, characteristics, and functioning of the goods. And in such a case, from the total price of the goods that will be returned, QWERTY KEY SRL will withhold an amount of money that represents the cost of the decrease in the value of the goods. Any such withholdings will be communicated to the buyer by QWERTY KEY SRL after the return analysis, within the timeframe provided for the refund of the price, in which case a return report will be drawn up in which all irregularities found during the examination of the product will be recorded. A decrease in the value of the goods resulting from their handling, as provided by art. 14 of OUG 34/2014, is considered to be any traces of: fine scratches, visible scratches, traces of persistent dirt, signs of oxidation, cracks, and any other such visible traces that did not exist at the time of delivery of the product. In the event that the decrease in value is significant, in the sense that it can be reasonably assessed that the product could not be resold afterwards, QWERTY KEY SRL reserves the right to refuse the return.
In the case of exercising the right of return in any way, the refund of the amount paid by the Buyer for the product/products will take place only after

'the returned product/products reach the possession of QWERTY KEY SRL or, at least, after the Buyer provides conclusive evidence that they have sent the product/products to QWERTY KEY SRL.'
Gift cards and customized products on request, as well as products on which lubrication services, tape mod, film additions, etc. have been performed at the request, are not returnable, in accordance with the provisions of OUG 34/2014.
"Returning products contrary to the conditions presented in these T&C and/or contrary to the conditions stated by O.U.G. 34/2014, results in the impossibility of exercising the right of withdrawal under the conditions provided by law and the possibility for QWERTY KEY SRL to refuse the return requested by the Buyer. The value of the products to be returned will not be paid, and the products will be sent back to the Buyer, with the costs of resending being the responsibility of the Buyer."

SECTION X.II.: IN CASE OF PRODUCTS PURCHASED FROM QWERTY KEY SRL PHYSICAL UNITS

"In the event that the product was purchased through the physical presence of the Buyer in one of the units where QWERTY KEY SRL sells products, the Buyer can only return the product with the express agreement of QWERTY KEY SRL. QWERTY KEY SRL reserves the exclusive right to refuse any return of products purchased from physical units."
"In the event that QWERTY KEY SRL, even if not obligated, accepts the return of a product purchased from physical units, it must show no signs of use and be accompanied by all labels, original packaging, and any other accessories, including gifts provided by QWERTY KEY SRL for the ordered products, in accordance with sections 6.3 and 6.4 of these T&C."

SECTION XI: PRIVACY POLICY

QWERTY KEY SRL will maintain the confidentiality of the data provided by the Buyer; the disclosure of this data, as well as its use, will be done only in accordance with the T&C.

present, with the Privacy Policy and with the legislation regarding the protection of personal data.
No public statement, promotion, press release, or any other form of disclosure to third parties may be made by the User/Buyer regarding the details of the order or the contract, without the prior written consent of QWERTY KEY SRL.
'To access and view the Privacy Policy of QWERTY KEY SRL regarding the processing of personal data, it is available at' *link*. The privacy policy complements these T&C.

SECTION XII: FRAUD

By creating the account and using it, the Buyer is responsible for the confidentiality of their account data (username and password), for managing access to their account, and is responsible for the activity carried out through their account.
QWERTY KEY SRL is not responsible for damages caused to the User/Buyer by a third party claiming to act on behalf of or in the interest of QWERTY KEY SRL, or claiming to have a business relationship with QWERTY KEY SRL, or using other maneuvers that create the appearance of a legal relationship with QWERTY KEY SRL. The Buyer is encouraged to notify QWERTY KEY SRL about this matter immediately, using the contact details displayed on the QWERTY KEY SRL website.
Creating multiple accounts using addresses that expire after a predefined period, in order to benefit from promotions, vouchers, or offers, or any other behavior that indicates fraud and is likely to affect the normal course of the Promotional Campaign is prohibited and constitutes an attempt at fraud. In this situation, QWERTY KEY SRL reserves the right to suspend these accounts, to cancel the accounts without notice or other formalities of notification, and without granting any compensation of any kind.
Any attempt at fraud or fraud committed against the data of Buyers or Users or against the content of the company's website will be punished in accordance with the legal provisions in force.

SECTION XIII: DISCLAIMER OF LIABILITY

'QWERTY KEY SRL will not be held responsible before the User/Buyer who accesses the site outside the limits presented by these T&C.'
"Regarding the data provided for creating an account, maintaining the confidentiality of this account's data, accessing the account, and sharing the account's data, the User/Buyer assumes responsibility."
By creating the account, using the account, or placing the Order, the User/Buyer expressly and fully agrees to these T&C in their latest available form, communicated by display on the site, at the time of account creation, its use, or when placing the order.
'QWERTY KEY SRL reserves the right to periodically modify the content of the T&C to inform Users/Buyers of any changes regarding the operation of the site or any relevant legislative changes. Modified T&C will be binding from the moment they are displayed on the site, in which case we advise a periodic consultation of the T&C.'
QWERTY KEY SRL does not guarantee the User access to the site in the absence of completing the full registration steps provided on the site and does not grant the right to download or partially or fully modify the Content. Furthermore, the User may not reproduce partially or fully, copy, or transfer to any third party any Content to which they have or have obtained access, based on a usage agreement, without the prior written consent of QWERTY KEY SRL. The User is responsible for any damages caused as a result of disregarding the provisions of this point in the T&C.
QWERTY KEY SRL is not responsible for the content of the websites accessed through links, regardless of their nature, the only parties responsible in this situation being the owners or administrators of the respective websites. QWERTY KEY SRL also does not guarantee the experience of using the website, in the sense that it will meet the expectations of the User/Buyer.
The promotional means used for presenting promotional campaigns on the Site are exclusively for the promotion of brands, without the use of them implying an obligation on the part of QWERTY KEY SRL to actually have the products that appear or may appear within them in stock. Only the products present on the site, with the selling price and their characteristics indicated, serve the commercial purposes of the Company and are thus available for sale.
QWERTY KEY SRL cannot be held liable for any injury, direct/indirect material damage, or loss resulting from any defect in the delivered product, except in cases where these were caused by the intent, omission, or gross negligence of QWERTY KEY SRL.

SECTION XIV: ASSIGNMENT AND SUBCONTRACTING

"QWERTY KEY SRL may assign and/or subcontract a third party for the services related to fulfilling the Order, with the Client being informed, and the Client's consent is not required."

SECTION XV: FORCE MAJEURE

Force majeure represents that unpredictable and insurmountable event, occurring independently of the will of the parties, that arises after the conclusion of the contract and determines the partial or total impossibility of executing the contract.
If the non-fulfillment of any obligations on time, partially or totally, is caused by the existence of a force majeure event, obligations that fall either to QWERTY KEY SRL or to the Buyer under the concluded contract, then neither party shall be liable for the non-fulfillment of

"terms of these obligations. Force majeure exempts the parties from liability in the event of partial or total non-fulfillment of the obligations assumed under this contract."
The party invoking force majeure must notify the other contracting party in writing within 5 days of the occurrence of the event and provide proof of it within 15 calendar days from the occurrence of the force majeure, indicating the effects on the performance of the parties' obligations as well as the extent of these effects. In the event that QWERTY KEY SRL is the party relying on the effects of force majeure, the communication is considered made even when it occurs through a public statement made on the website. https://qwertykey.ro/.
If the circumstances and effects of the event that constitutes force majeure persist for a period longer than 30 days, each contracting party shall have the right to notify the other party of the automatic termination of the contract, without being able to claim damages from each other. Until the end of this period, the parties are obliged to fulfill the remaining obligations arising from the contract, if this is possible.

SECTION XVI: DISPUTES

As a rule, any disputes arising from the conclusion of this contract or directly related to this contract, including those concerning the validity, interpretation of the contract, its execution or termination, shall be resolved, in the first instance, amicably between the contracting parties.
If the amicable resolution of disputes has failed, any litigation, in the broad sense, arising from the contract or in connection with the contract, will be under the jurisdiction of the competent Romanian courts in the territorial jurisdiction where QWERTY KEY SRL is based.

SECTION XVII: FINAL PROVISIONS

The language of communication between the contracting parties as well as the language of the sales contract is Romanian. All contracts concluded by QWERTY KEY SRL with Buyers will be stored electronically by QWERTY KEY SRL and are not available to third parties.
In the event that any provision of the present T&C becomes inapplicable, null, or void for any reason, the remaining provisions of this document shall continue to be valid and shall produce their effects.
"QWERTY KEY SRL reserves the right to modify or, as the case may be, update the provisions of the present T&C, any modification being displayed on the site, becoming binding on Users/Buyers from the date of publication. The rights and obligations of QWERTY KEY SRL and Buyers arising prior to the modification remain unaffected."
"In the event that an element of foreignness intervenes in the relationship between the contracting parties, the parties agree that the law governing the legal relations between them shall continue to be Romanian law. The consumer rights derived from the general legislation in the matter remain the same."

Terms and conditions