Frequently Asked Questions
How long will it take for my order to be delivered?
All orders ship no later than the next day after the order is placed, and the delivery time is 1-2 WORKING days.
Can I make a change to my order?
For any changes you would like to make to your order, you can call the phone number:0371 236 224between 9:00-16:00 from Monday to Friday and speak with one of the QwertyKey employees.
How do I find out the status of my order?
For every order placed on our website, an automatic email is sent to the address provided by the customer with the order tracking number. Subsequently, the order can be tracked using the AWB number on the courier's website.
Where do we deliver?
QwertyKey delivers throughout Romania via Sameday (courier or Easybox) and internationally via DHL Express and Paketa.
I have a problem with my order.
If you encounter any kind of problem with your order, please call the phone number:0371 236 224between 9:00-16:00 from Monday to Friday and speak with one of the QwertyKey employees.
What does a hotswap keyboard mean?
A hotswap keyboard is a keyboard that allows you to change the switches as well, not just the keycaps like on most keyboards.
Why a hotswap keyboard?
Most users want to try several types of switches, because some later find that the switch they chose is too loud or too quiet, for example. Also, if you plan to lubricate your keyboard, the hotswap function allows you to remove the switches with a simple tool, which is usually found in the keyboard box.
Which is the quietest switch between Red/Brown or Blue?
The quietest switch that comes on a stock keyboard is the Red (linear), Brown is a middle ground between these, being a tactile switch, and the loudest is the Blue switch (Clicky).
What is special about QwertyKey keyboards?
Our keyboards aim to provide you with the most pleasant experience right out of the box, without you having to make many modifications at home. Most of our keyboards come with a foam layer inside the keyboard case to eliminate internal echo. Additionally, most stabilizers are pre-lubricated to give keys like space, shift, enter, and backspace a smoother sound and feel.
What is the quietest switch on the website?
The most silent switches on the website are the Durock Dolphin (linear) and Durock T1 Shrimp (tactile) models.
I have a keyboard that wasn't purchased from you, can you modify/repair it?
Unfortunately, QwertyKey offers warranty services only for keyboards purchased from our website.
When will X be restocked?
For the fastest updates about restocks, we recommend joining our Discord server. (https://discord.com/invite/3HsbGwSy63)
Contact us by Email!
Do you have a question?
We try to respond as quickly as possible to any request, especially those via email, don't hesitate to contact us!
Community Discord
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