Frequently Asked Questions
How long will it take for my order to be delivered?
All orders are dispatched no later than the next day after the order is placed, and the delivery time is 1-2 WORKING days.
Can I make a change to my order?
For any changes you would like to make to your order, you can call the phone number:0371 236 224between 9:00 AM and 4:00 PM from Monday to Friday and to discuss with one of the QwertyKey employees.
How do I find out the status of my order?
For each order placed on our website, an automatic email is sent to the address provided by the customer with the tracking number of the order. Subsequently, the order can be tracked using the AWB number on the courier's website.
Where do we deliver?
QwertyKey delivers throughout Romania via Sameday (courier or Easybox) and internationally via DHL Express and Paketa.
I have a problem with my order.
If you encounter any problems with your order, please call the following phone number:0371 236 224between 9:00 AM and 4:00 PM from Monday to Friday and to discuss with one of the QwertyKey employees.
What does a hotswap keyboard mean?
A hotswap keyboard is a keyboard that allows you to change the switches, not just the keycaps like on most keyboards.
Why a hotswap keyboard?
Most users want to try different types of switches because some later find out that the switch they chose is too loud or too quiet, for example. Also, if you plan to lubricate your keyboard, the hotswap function allows you to remove the switches with a simple tool, which is usually found in the keyboard's box.
Which is the quietest switch between Red/Brown or Blue?
The quietest switch that comes on a stock keyboard is the Red (linear), Brown is a middle ground between these, being a tactile switch, and the loudest is the blue switch (Clicky).
What is special about QwertyKey keyboards?
Our keyboards aim to provide you with a pleasant experience right out of the box, without requiring many modifications at home. Most of our keyboards come with a foam layer inside the keyboard case to eliminate echo from within the case. Additionally, most stabilizers are pre-lubricated to give keys like space, shift, enter, and backspace a smoother sound and feel.
What is the quietest switch on the website?
The quietest switches on the website are the Durock Dolphin (linear) and Durock T1 Shrimp (tactile) models.
I have a keyboard that was not purchased from you, can you modify/repair it?
Unfortunately, QwertyKey offers warranty services only for keyboards purchased from our website.
When is the restock at X?
For the fastest updates on restocks, we recommend you join our Discord server. (https://discord.com/invite/3HsbGwSy63)
Contact us by Email!
Do you have a question?
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