Frequent questions
How long does it take for my order to be delivered?
All our orders dispatch in 1-2 working days and are delivered in 5-7 working days with DHL Express or 5-10 working day using Paketa. (World Wide Shipping)
Can I make a change to my order?
For any changes you would like to make to your order, you can call the phone number: 0371 236 224 between 9:00-16:00 from Monday to Friday and talk to one of the QwertyKey employees.
How do I find out the status of my order?
For each order placed on our website, an automatic email is sent to the address filled in by the customer with the tracking number of the order. Later, the order can be tracked using the AWB number on the courier's website.
Where do we deliver?
QwertyKey delivers throughout Romania via Sameday (courier or Easybox) and International via DHL Express and Paketa.
I have a problem with my order.
If you encounter any kind of problem with your order, please call the phone number: 0371 236 224 between 9:00-16:00 from Monday to Friday and talk to one of the QwertyKey employees.
What is a hotswap keyboard?
A hotswap keyboard is a keyboard that allows you to change the switches as well, not just the keycaps as with most keyboards.
Why a hotswap keyboard?
Most users want to try several types of switches, because some later find out that the switch they chose is too noisy or too silent, for example. At the same time, if you plan to lubricate your keyboard, the hotswap function allows you to remove the switches with a simple tool, which is usually found in the keyboard box.
Which is the quietest switch between Red/Brown or Blue?
The quietest switch that comes on a stock keyboard is the Red (linear), Brown is a middle ground between them, being a tactile switch, and the loudest is the Blue (Clicky) switch.
What's special about QwertyKey keyboards?
Our keyboards try to offer you the most pleasant experience straight out of the box, without making many changes at home to it. Most of our keyboards come with a layer of foam in the keyboard case to eliminate the echo inside the case. At the same time, most of the stabilizers are pre-lubricated to give keys such as space, shift, enter, backspace a sound and a smoother press.
What is the quietest switch on the website?
The quietest switches on the website are the Durock Dolphin (linear) and Durock T1 Shrimp (tactile) models.
I have a keyboard that is not purchased from you, can you mod/repair it?
Unfortunately, QwertyKey offers warranty services only for keyboards purchased from our website.
When is X restocked?
For the fastest updates about restocks, we recommend you to enter our Discord server. ( https://discord.com/invite/3HsbGwSy63 )
Contact us by email!
Do you have a question?
We try to respond as quickly as possible to any request, especially those by email, do not hesitate to contact us!
Discord Community!
For constant updates on stocks and new products, we suggest you join our discord server!
