Privacy Policy

I. General information

"The confidentiality of your personal data is one of the main concerns of Qwerty Key S.R.L. as a data operator."
This document serves to inform you about the processing of your personal data in the context of using the website www.qwertykey.ro. ("The Site")

 II. The categories of processed personal data

II.1. If you are a client of the Site, Qwerty Key S.R.L. will process your personal data, such as your first and last name, phone number, email address, billing address, delivery address, data regarding how you use the Site, for example your behavior/preferences/habits within Qwerty Key S.R.L., as well as any other categories of data that you provide directly in the context of creating a user account, in the context of placing an order through the site, or in any other way that results from using the Site.

"If you create your user account on the Site using your Facebook or Google account, Qwerty Key S.R.L. will process the following public profile data displayed by the respective applications: username, email address."

"If you choose to create your user account only before completing the order of a product available on the Site, your email address will be requested based on which an account will be automatically created. If you do not complete the order, the email address and other provided data will not be stored by Qwerty Key S.R.L., and the created account will be automatically deleted."

II.2. If you are a visitor of the Site, Qwerty Key S.R.L. will process your personal data that you provide directly in the context of using the Site, such as the data you provide in the contact / questions / complaints section, to the extent that you contact us in this way.

III. The purposes and grounds of processing

III.1. If you are a client of the Site, Qwerty Key S.R.L. processes your personal data as follows:

  • 'for the execution of the contractual relationship between you and Qwerty Key S.R.L., respectively for the processing, validation, shipping, and invoicing of the order placed on the Site, informing you about the status of the order, organizing the return of ordered products, etc.'

Subject: The processing of your data for this purpose is based on the contract concluded between you and Qwerty Key S.R.L., as defined in the Terms and Conditions. Providing your personal data is necessary for the execution of this contract. Refusal to provide the data may result in the impossibility of carrying out the contractual relations between you and Qwerty Key S.R.L..

  • for the fulfillment of the legal obligations incumbent upon Qwerty Key S.R.L. in the context of the services provided through the Site, including tax obligations, as well as archiving obligations.

Purpose: The processing of your data for this purpose is necessary based on legal obligations. Providing your data for this purpose is necessary. Refusal to provide the data may result in the impossibility. Qwerty Key S.R.L. to comply with the legal obligations that fall upon them and therefore unable to provide you with services through the Site.

  • for marketing activities, namely for the transmission, through remote communication means (e-mail, sms) of commercial communications regarding the products and services offered by Qwerty Key S.R.L., through the Website.

Subject: The processing of your data for this purpose is based on your consent, if you choose to provide it. 

You can express your consent for the processing of data for this purpose by checking the corresponding box at the time of account creation, or after account creation, in the My Account Information section. To unsubscribe from receiving such commercial communications, you can use the option at the end of each email/sms containing commercial communications. Additionally, you can unsubscribe by accessing the My Account Information section.

Providing your data for this purpose is voluntary. Refusing to give consent for the processing of your data for this purpose will not have negative consequences for you.

  • "for the purpose of conducting various analyses, reports regarding the operation of the Site, creating consumer preference profiles, primarily aimed at improving the experience offered on the Site."

Temei: The processing of your data for this purpose is based on the legitimate interest of Qwerty Key S.R.L. to permanently improve the customer experience on the Site. Providing your data for this purpose is voluntary. Refusing to provide data for this purpose will not have negative consequences for you.

III.2. If you are a visitor of the Site, Qwerty Key S.R.L. processes your personal data as follows:

  • for marketing activities, namely for the transmission, through remote communication means (e-mail, sms), of commercial communications regarding the products and services offered by Qwerty Key S.R.L., through the Website.

Subject: The processing of your data for this purpose is based on your consent, if you choose to provide it.

You can express your consent for the processing of data for this purpose by completing and checking the corresponding box in the newsletter subscription form available on the Site. To unsubscribe from receiving such commercial communications, you can use the option at the end of each email/sms containing commercial communications.

Providing your data for this purpose is voluntary. Refusing to give consent for the processing of your data for this purpose will not have negative consequences for you.

  • for resolving complaints, grievances, and to monitor traffic and improve your experience provided on the Site.

Temei: The processing of your data for this purpose is based on the legitimate interest of Qwerty Key S.R.L. to ensure the proper functioning of the Site, as well as to continuously improve the experience of the Site's visitors, including by addressing various comments, questions, or complaints.

Providing your data for this purpose is voluntary. Refusing to provide data for this purpose will not have negative consequences for you.

IV. Duration for which we process your data

As a principle, Qwerty Key S.R.L. will process your personal data as necessary to achieve the processing purposes mentioned above.

"If you are a client, we will process your data for the entire duration of the contractual relationship and subsequently in accordance with the legal obligations that fall upon Qwerty Key S.R.L. (e.g., in the case of financial-accounting supporting documents for which the retention period provided by law is 10 years from the end of the financial year in which they were prepared)."

In the event that you are a customer and you exercise your option to delete your user account by pressing the Delete account button in the My account information section, Qwerty Key S.R.L. will interpret this action as your choice to unsubscribe from receiving commercial communications that keep you informed about the products and services offered through the website. In this regard, if you choose to delete your user account, we will no longer send you emails and/or SMS messages of this kind. However, we would like to inform you that deleting the account will not automatically result in the deletion of your personal data. If you wish for your personal data to no longer be processed or if you want the data to be deleted, you can exercise your rights detailed in point VII below. If you request the deletion of the account, but there is at least one active order on that account, the account deletion request can only be processed after the products are delivered and the last active order is completed.

If you withdraw your consent for the processing of data for marketing purposes, Qwerty Key S.R.L. will cease the processing of your personal data for this purpose, without affecting the processing carried out by Qwerty Key S.R.L. based on the consent expressed by you prior to its withdrawal.

V. Disclosure of personal data

"For the fulfillment of processing purposes, Qwerty Key S.R.L. may disclose your data to partners, to third parties or entities that support Qwerty Key S.R.L. in carrying out activities through the Site (for example, courier companies, IT service providers), or to central/local public authorities, in the following exemplary cases:"

  • for the administration of the Site;
  • in situations where this communication would be necessary for the awarding of prizes or other benefits to the individuals concerned, obtained as a result of their participation in various promotional campaigns organized by Qwerty Key S.R.L. through the Website;
  • for maintaining, personalizing, and improving the Site and the services carried out through it;
  • for data analysis, testing and research, monitoring usage and activity trends, developing safety features and user authentication;
  • for the transmission of commercial marketing communications, under the conditions and limits provided by law;
  • when the disclosure of personal data is provided for by law etc.

VI. Transfer of personal data

The personal data provided to Qwerty Key S.R.L. may be transferred outside of Romania, but only to countries within the European Union.

VII. The rights you benefit from

"Under the conditions provided by the legislation on the processing of personal data, as data subjects, you have the following rights:"

  • the right to information, namely the right to receive details regarding the processing activities carried out by Qwerty Key S.R.L., in accordance with those described in this document;
  • the right of access to data, namely the right to obtain confirmation from Qwerty Key S.R.L. regarding the processing of personal data, as well as details regarding the processing activities such as the manner in which the data is processed, the purpose of the processing, the recipients or categories of recipients of the data, etc;
  • the right to rectification, namely the right to obtain the correction, without unjustified delays, by Qwerty Key S.R.L. of inaccurate/unjustified personal data, as well as the completion of incomplete data; The rectification/completion will be communicated to each recipient to whom the data has been transmitted, unless this proves impossible or involves disproportionate efforts.
  • the right to data erasure, without undue delay, ("the right to be forgotten"), in the event that one of the following grounds applies:
    • these are no longer necessary for the purposes for which they were collected or processed;
    • 'in the event that consent is withdrawn and there is no other legal basis for processing;'
    • 'if the data subject objects to the processing and there are no legitimate grounds which override;'
    • if personal data has been processed unlawfully;
    • 'in the event that personal data must be deleted to comply with a legal obligation;'
    • "Personal data has been collected in connection with the provision of services of the information society in accordance with Union law or national law under which the operator is subject."

"It is possible that, following the request for data deletion, Qwerty Key S.R.L. may anonymize this data (thus removing its personal character) and continue processing it for statistical purposes under these conditions;"

  • the right to restrict processing to the extent that:
    • the person contests the accuracy of the data, over a period that allows us to verify the correctness of the data;
    • 'the processing is illegal, and the data subject opposes the deletion of personal data, requesting instead the restriction of their use;'
    • the operator no longer needs the personal data for processing purposes, but the data subject requests it for the establishment, exercise, or defense of a right in court; or
    • "the data subject has objected to the processing (other than for direct marketing), for the period during which it is verified whether the legitimate rights of the controller prevail over those of the data subject."
  • the right to data portability, namely (i) the right to receive personal data in a structured, commonly used, and machine-readable format, as well as (ii) the right for such data to be transmitted by Qwerty Key S.R.L. to another data controller, to the extent that the conditions laid down by law are met;
  • the right to object – regarding processing activities, it can be exercised by submitting a request as indicated below;
    • 'at any time, for reasons related to the particular situation in which the data subject is, that the data concerning them may be processed based on the legitimate interest of Qwerty Key S.R.L. or based on public interest, except in cases where Qwerty Key S.R.L. can demonstrate that it has legitimate and compelling reasons that justify the processing and that prevail over the interests, rights, and freedoms of the data subjects or that the purpose is the establishment, exercise, or defense of a right in court;'
    • 'at any time, free of charge and without any justification, that the data concerning them be processed for direct marketing purposes.'
  • the right not to be subject to an automated individual decision, namely the right not to be the subject of a decision based solely on automated processing activities, including profiling, which produces legal effects concerning the data subject or similarly significantly affects them;
  • the right to address the National Authority for the Supervision of Personal Data Processing or the competent courts, as you deem necessary.

For any additional questions regarding how personal data is processed and to exercise the rights mentioned above, please contact us at the email address: contact@qwertykey.ro
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